Shipping & Handling
Orders are shipped out within 3 business days of your order being placed. Please allow this time for us to process, pick and pack your order. You will receive a confirmation of shipment and tracking number via email once your order has been processed for both domestic & international orders.
Please ensure you type your address carefully, and that it is a secure receiving address. We are not responsible for user errors or missing parcels if the tracking states correct delivery.
We offer free shipping to certain countries based on the following order amount:
Australia - Free shipping on orders over $180.00 AUD.
UK - Free shipping on orders over £150.00
New Zealand - Free Shipping on orders over $200.00 NZD.
Europe - Free shipping on orders over €150.00.
USA - Free shipping on orders over $180.00 USD.
Canada - Free shipping on orders over $300.00 CAD.
Orders are shipped our Australian HQ via DHL Express Worldwide for overseas and Australia Post for local deliveries.
International Shipping
International orders are shipped out in our regular posting cycle so please allow up to 3 days for shipping to commence. We ship all international orders via DHL Express Worldwide.
Outlined below are estimate shipping times across the world. (Be aware times may vary depending on exact delivery location within your country.)
NZ: 1-2 Days
USA & Canada: 2-3 Days
UK & Europe: 3-4 Days
Rest of World: 1-5 Days
For international orders, customers are responsible for the products being lawfully imported into their country. Orders shipped outside of Australia may be subject to import taxes, customs duties or fees and are the responsibility of the customer.
Domestic Shipping
Shipping costs vary depending on size, weight and location of your delivery. We aim to get the lowest prices as possible from Australia Post and update prices based on the best current rates.
Outlined below are estimate shipping times
Standard Post: 2-6 days
Express Post: 1-3 days