If you are dissatisfied with your purchase in any way, please don't hesitate to contact us. We can exchange for a new product or issue you with store credit. Exchanged items must not be worn and still be in original packaging with tags. Shipping costs for exchanges will be at the customers expense. Please check the size charts carefully before placing an order. We do not offer returns or exchanges on sale items.

Get in touch with for any questions or to request a return or exchange.

Orders are shipped out within 3 days of your order being placed. Please allow this time for us to process, pick and pack your order. You will receive a confirmation of shipment and tracking number via email once your order has been processed with Australia Post for both domestic & international orders.

Please ensure you type your address carefully, any user errors are not the responsibility of Candice.

Shipping costs vary depending on size, weight and location of your delivery. We aim to get the lowest prices as possible from Australia Post and update prices based on the best current cost.

Free shipping Australia wide on orders over $100 AUD.
Free shipping worldwide on orders over $150 AUD.

International orders are shipped out in our regular posting cycle and please allow up to 3 days for shipping to commence. We ship all international orders via Australia Post and typical shipping times are 5-10 days however vary depending on your country and location within your country.

For international orders, customers are responsible for the products being lawfully imported into their country. Orders shipped outside of Australia may be subject to import taxes, customs duties or fees and are the responsibility of the customer.